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Client Service Philosophy
• To negotiate and handle your situations or questions in the same manner we would want our own personal business handled.

• To project a helpful, knowledgeable and courteous attitude.

• To reassure you that your best interests are our priority.

• To respond to any frustrations you have calmly, answer any and all questions, and explain every situation clearly.

• To serve you as a unique human being and respect your feelings and emotions.

• To be your personal representative in the field of insurance, taking the time to make you fully knowledgeable about what insurance is about and what your coverages are.

• To listen to you actively and learn your personal needs and expectations.

• To be thorough in each and every aspect of our work on your behalf.

• To be attentive, conscientious, welcoming and sensitive to your needs.

• To remember that we are a service business first and foremost, and to at all times be just that, a service representative of, and FOR, you . . . . our valued client.

Personal Lines    
Susan Longobardi
Service Representative
Ext. 302
Doreen Fazzino
Service Representative
Ext. 303
Commercial Lines    
Sally Taroli
Service Representative
Ext. 301
Susan DeFranco
Service Representative 
Ext. 310
Mark Colantonio
Sales Manager
Ext. 307
Bernadette Welsh
Sales Representative
Ext. 318
Janice Strileckis
Sales Representative
Ext. 319
Terry Frisbie Ext. 305
Dominic Contessa Ext. 304