How We Protect Your Privacy

Information we collect about you
We collect nonpublic personal information about you from the applications or other forms you provide us yourself, and from the record of your customer history with us. We also may obtain information from consumer reporting agencies, government agencies or others, if the insurance companies to which you have applied for coverage require that information. Examples are driving records, claims history and credit reports (in the summary form commonly called an "insurance score.")

If you visit our Web site or those of our affiliates, we do not capture information that allows us to identify you, unless you voluntarily provide it to us via one of our Web services, Web applications or messages. We do not put "cookies" or anything else on your computer, unless you explicitly agree to allow us to do so.

How we use and share that information
We use and share nonpublic personal information about our customers only as necessary to effect, administer or enforce a transaction related to the insurance they have purchased, and to submit insurance applications on their behalf. We will share information if required to do so by a government agency or regulatory authority, but we never will sell, rent or otherwise divulge information about you to anyone. This policy applies to former customers as well as current ones.

How we protect that information
We use physical, electronic and procedural safeguards to protect both the security and integrity of your nonpublic personal information.

Dispute resolution
Any dispute relating to our privacy policy, or the breach of it, shall be settled in accordance with the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitrator may be entered in any court with jurisdiction.

Disclosure of information in unforeseen circumstances
In connection with the potential sale or transfer of its interests, Contessa Insurance Agency and its affiliates reserve the right to sell or transfer your information to a third party that concentrates its business in insurance and also agrees to maintain the obligations of this privacy statement.

Please let us know if you have questions or concerns
Our customer relationships are our most important asset. Any time you have a question or concern about how we protect your privacy in that relationship, please contact your account executive at 203.230.1229 or email us info@contessainsurance.com.


About the Use of this Website

By using this site, you signify your agreement with the following terms:

The content of this site is copyright by Contessa Insurance Agency. All rights are reserved. If you would like to reproduce any content of this site, contact us at 203.230.1229.

The insurance descriptions used on this site are not a substitute for any actual policy. You should always refer to the actual policy for terms and conditions.

We do our best to make sure content is accurate, but we cannot guarantee that we will be entirely successful. Therefore, all content is provided "as is," without any warranty of any kind. In no event shall Contessa Insurance Agency or its affiliates be liable for any damages whatsoever arising out of or in connection with the use of this Web site.

This site may contain links either from or to other Web sites that are not under our control. Contessa Insurance Agency and its affiliates accept no responsibility for the content, accuracy or use of any of those sites, and will not be liable for damages arising out of the use of them. If you discover that a link from this site to an external site is broken, we would appreciate your contacting our Communication Department, at info@contessainsurance.com so we can correct the problem.

If you visit our Web site or those of our affiliates, we do not capture information that allows us to identify you, unless you voluntarily provide it to us via one of our Web services, Web applications or messages. We do not put "cookies" or anything else on your computer, unless you explicitly agree to allow us to do so. If you have contacted us with a request for service or information, we may keep your contact information so that we can send you insurance-related information that we believe might interest you. You can opt out of these messages any time you like.

Depending on the State/Commonwealth/District/Territory involved, Contessa Insurance Agency and/or one of its subsidiary companies and/or one or more of its licensed agents maintain resident and/or non-resident property/casualty, and/or life, accident, and health, and/or consultants, and/or advisors, and/or surplus lines licenses. For specific license information, contact us at info@contessainsurance.com.

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Contessa Insurance Agency - Important Terms

Voice, email or fax messages from Contessa Insurance Agency may contain privileged or confidential information or may otherwise be protected by work product immunity or other legal rules. No confidentiality or privilege is waived or lost by any mistransmission. Access, copying or re-use of information by nonintended or nonauthorized recipients is prohibited. If you receive a message but are not an intended recipient, please notify the sender or info@contessainsurance.com, so we can attempt again to send the message to the proper recipient(s). Delete the message and do not read, act upon, print, disclose, copy, retain or redistribute it.

Unless otherwise specifically indicated, the contents of Contessa Insurance Agency’s voice, email or fax messages are for information purposes only and should not be regarded as an insurance binder, formal quotation for coverage, certificate of insurance, or evidence of insurance, nor do they in any way alter or amend the terms, conditions, exclusions, or limits of any applicable coverages.

Messages from Contessa Insurance Agency are not intended for distribution to, or use by, any person or entity in any location where such distribution or use would be contrary to law or regulation.

The transmission and content of Contessa Insurance Agency communications cannot be guaranteed to be secure. Therefore, we cannot represent that the information is complete, accurate, uncorrupted, timely or free of viruses, and Contessa Insurance Agency cannot accept any liability for messages that have been altered in the course of delivery Contessa Insurance Agency does not waive any intellectual property rights. For your protection, we recommend that you not send us any individual personal information via nonsecure methods of communication, including via public electronic communication channels, such as Internet email, which are generally not secure and could be intercepted by a third party.

Contessa Insurance Agency reserves the right to record, monitor, review and retain all communications, including voice and email, sent to and from Contessa Insurance Agency’s networks and systems (subject to and in accordance with local laws.)
References to "Contessa Insurance Agency" are references to any company in Contessa Insurance Agencys group of companies. Attachments included in messages from Contessa Insurance Agency may have additional important disclosures and disclaimers, which you should read.